Privacy Policy

Depending on the services you use, we may collect the following information:

Personal Information

• Full name
• Mobile number
• Email address
• Billing and correspondence address
• Date of birth, where required for a booking
• Identification details where required by hotels, airlines, transport operators, government authorities, or other service providers

Booking Information

• Travel dates
• Destination and itinerary
• Number of travelers
• Hotel, transport, activity, or tour preferences
• Special requests and requirements
• Booking and cancellation details

Payment Information

Payments may be processed through third-party payment gateways. Travelkar may receive transaction-related information such as payment status, transaction reference number, and payment method.

We generally do not store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on our servers unless specifically required and lawfully permitted.

Technical Information

When you access our Website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Pages visited
• Date and time of access
• Cookies and similar technologies

We may use your information to:

• Process and manage travel bookings
• Confirm hotels, transportation, activities, and other travel services
• Communicate booking confirmations, vouchers, invoices, and updates
• Process payments, refunds, and cancellations
• Respond to customer support requests
• Coordinate with hotels, transport operators, guides, airlines, activity providers, and other vendors
• Send important service-related communications
• Improve our Website, products, and services
• Detect and prevent fraud, misuse, or unauthorized transactions
• Comply with applicable laws and regulatory requirements
• Send promotional communications where permitted by law and, where required, with your consent

Travelkar may share relevant information with third parties when necessary to provide the services you have requested.

These parties may include:

• Hotels and accommodation providers
• Transport operators
• Airlines and railway service providers
• Tour guides
• Activity providers
• Payment gateways and financial service providers
• Technology and hosting providers
• Customer-support service providers
• Government or regulatory authorities where legally required

We only intend to share information reasonably necessary for the relevant service, transaction, legal requirement, or business purpose.

Travelkar may use cookies and similar technologies to:

• Maintain Website functionality
• Remember preferences
• Understand Website traffic and usage
• Improve user experience
• Analyze performance
• Support marketing and advertising activities, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Travelkar takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, Travelkar cannot guarantee absolute security of information transmitted through the internet.

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain booking and financial records
• Resolve disputes
• Meet contractual obligations
• Comply with applicable legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

Our Website may contain links to third-party websites, payment gateways, service providers, or other platforms.

Travelkar is not responsible for the privacy practices, security, or content of third-party websites. Users should review the privacy policies of such third parties before providing information.

Our Website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Subject to applicable law, you may have rights regarding your personal information, including requesting access, correction, updating, or deletion of certain information.

Requests may be submitted using the contact details provided below.

Travelkar may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

The updated version will be published on this Website with the revised "Last Updated" date.

For privacy-related questions, requests, or concerns:

Travelkar Email: sales@travelkar.co.in Phone: +91 99301 61333 Address: 702, Lilac, Green Park Complex CHS Ltd, Shil Phata, Thane, Maharashtra - 421204